Posts

Coronavirus in the hotel: Use online tools for communication instead of personal touch

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Hoteliers, don't be indifferent and act! The whole world has been affected by the situation around Coronavirus. Everybody is afraid and unfortunately, the Coronavirus has become a part of our days. As people, we can help by staying at home as much as possible and once we leave home, we can wear a protective mask. As a company, we decided to help and offer assistant I am MAX for free because MAX could be useful here! We are aware of how difficult it must be especially for foreign guests of a hotel who do not even get local information because they do not know the media or there is a language barrier. Give your guests an I am MAX assistant and inform them online and securely: About security announcements About safe places nearby and information about the location What services remain available Use online chat to communicate The free use of I am MAX is valid from 18.03.2020 to 31.08.2020. Register your hotel at www.getmaxapp.com/register.

How to eliminate bad reviews on booking.com or tripadvisor?

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Finally, it’s winter vacation time and the first thing you do is type one of the available booking portals and search for a nice place to go and nice hotel to stay in. How do you usually choose the hotel where you plan to bring your family and spend excellent time together? Do you care about a number of the stars? Are you looking for an all-inclusive resort with plenty of facilities, or a smaller chalet-style hotel is a better fit for you? You scroll down through the whole description and photos and it feels like you found “THE” accommodation, but then you throw an eye on the reviews, and that makes you change your mind. One would never imagine how simple guest reviews can be powerful. It erases all the luxurious pictures, all the hotel amenities, and anything that you were fascinated by at the top of the page is forgotten in a second. Bad things happen, technical problems can occur, people make mistakes, “c’est la vie”. The important thing is how the hotel reacts. But you canno

Your own Hotel App & Assistant Solution

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Are you thinking about your own Apps or hotel assistant at your hotel? The application and website with your logo, in your company colours and only for your guests? Intuitive for your guests and personal? A solution that really makes work easier and allows you to communicate guests special offers and services, important information and special events? But still with added value for guests on the other hand? If you are really thinking of developing this kind of solution and you do not have your own IT development team, you have 2 options left: You can hire IT company to develop you this solution in a few months and not just spend money, but also energy and time to prepare the detailed product description. The second option and I also think the smartest option is to find customizable ready-made hotel solution, which yes, we do also offer now as  I am MAX White Label. Contact our CEO, Lukas Vencelik for more information at vencelik@hoteliohub.com What exactly does that mean?

Use I am MAX also via web

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Would you like to know what is "I am MAX" and how does MAX actually help you during your stay? Well, Try MAX first through the web, without installing any application, without registering. Simply visit web.getmaxapp.com . Nowadays, when even the "Radar Ghost" app already exists, everyone will consider which app to install on their mobile. There are just too many useless apps out there, and we believe that I am MAX is useful during your stay and we want to prove it to you first. From now, you can try MAX first without installing the I am MAX application. Just visit web.getmaxapp.com via your mobile, PC or tablet, enter your name and the name of the accommodation where you are staying ... that's it, so easy. Immediately you'll get an overview of what is happening in the hotel and nearby, useful information you don't have to google anymore. And if you want to find a mate for activities at the hotel or contact the hotel directly, you are able t