How to eliminate bad reviews on booking.com or tripadvisor?
Finally, it’s winter vacation time and the first thing you do is type one of the available booking portals and search for a nice place to go and nice hotel to stay in. How do you usually choose the hotel where you plan to bring your family and spend excellent time together? Do you care about a number of the stars? Are you looking for an all-inclusive resort with plenty of facilities, or a smaller chalet-style hotel is a better fit for you? You scroll down through the whole description and photos and it feels like you found “THE” accommodation, but then you throw an eye on the reviews, and that makes you change your mind. One would never imagine how simple guest reviews can be powerful. It erases all the luxurious pictures, all the hotel amenities, and anything that you were fascinated by at the top of the page is forgotten in a second. Bad things happen, technical problems can occur, people make mistakes, “c’est la vie”. The important thing is how the hotel reacts. But you canno