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Showing posts from September, 2019

How to eliminate bad reviews on booking.com or tripadvisor?

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Finally, it’s winter vacation time and the first thing you do is type one of the available booking portals and search for a nice place to go and nice hotel to stay in. How do you usually choose the hotel where you plan to bring your family and spend excellent time together? Do you care about a number of the stars? Are you looking for an all-inclusive resort with plenty of facilities, or a smaller chalet-style hotel is a better fit for you? You scroll down through the whole description and photos and it feels like you found “THE” accommodation, but then you throw an eye on the reviews, and that makes you change your mind. One would never imagine how simple guest reviews can be powerful. It erases all the luxurious pictures, all the hotel amenities, and anything that you were fascinated by at the top of the page is forgotten in a second. Bad things happen, technical problems can occur, people make mistakes, “c’est la vie”. The important thing is how the hotel reacts. But you canno

Your own Hotel App & Assistant Solution

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Are you thinking about your own Apps or hotel assistant at your hotel? The application and website with your logo, in your company colours and only for your guests? Intuitive for your guests and personal? A solution that really makes work easier and allows you to communicate guests special offers and services, important information and special events? But still with added value for guests on the other hand? If you are really thinking of developing this kind of solution and you do not have your own IT development team, you have 2 options left: You can hire IT company to develop you this solution in a few months and not just spend money, but also energy and time to prepare the detailed product description. The second option and I also think the smartest option is to find customizable ready-made hotel solution, which yes, we do also offer now as  I am MAX White Label. Contact our CEO, Lukas Vencelik for more information at vencelik@hoteliohub.com What exactly does that mean?